Our service commitment

What you can expect when you work with Beacon Talent

Response time

4 business hours

Every email, voicemail, and message receives a substantive reply within 4 business hours during US business days (Monday through Friday, 9 AM to 6 PM ET). Most inquiries are answered within 1 to 2 hours.

Search transparency

Weekly progress reports

Active search clients receive a weekly update with candidate pipeline status, outreach volume, and market feedback. You will never have to ask "where are we?" because we tell you before you think to ask.

Candidate quality

Pre-vetted shortlists only

Every candidate we present has been screened on quota attainment, deal size, ACV fit, team stage, and culture match. We do not send bulk resumes. You meet 2 to 3 finalists, not 20 maybes.

Placement guarantee

Replacement within 90 days

If a placed candidate leaves or is terminated within 90 days of their start date, we restart the search at no additional cost. This guarantee applies to all contingency and retained placements.

Confidentiality

All candidate information, compensation data, and search details are treated as confidential. We do not share your hiring plans, salary ranges, or candidate feedback with competitors. Candidates are only presented to your company with their explicit consent.

How we measure ourselves

Ready to see the difference?

Book a free 15-minute call. We will discuss your role and deliver a talent map within 48 hours.

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